Last Updated: 13 August 2026
This Privacy Policy applies to Paramon Digital, a coaching services provider operating from 6, Broughton Trade Centre, 95 Broughton Ln, Salford M7 1UH, United Kingdom. You can contact us at [email protected] or by telephone on +44 161 832 7187.
We are the data controller in respect of personal data collected through this website and through our coaching services. This policy explains how we collect, use, store, and protect that data, and what rights you have in relation to it.
Our processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) as it applies in Great Britain following the UK's exit from the European Union, and by the Data Protection Act 2018.
We collect personal data in the following circumstances:
Enquiry and contact data: When you use the contact form on this website or email us directly, we collect your name, email address, and the content of your message. We may also collect additional information you choose to include about your professional situation.
Coaching engagement data: When you engage with our coaching services, we collect information relevant to the coaching relationship. This may include professional background, career history, organisational context, and development goals. This information is provided voluntarily as part of the coaching process.
Website usage data: We collect standard technical information about website visits, including IP address, browser type, pages visited, and time spent on pages. This information is collected via cookies and similar technologies. Please see our Cookie Policy for details.
Communication records: We retain records of email and written communications with you for the purposes described in this policy.
Under UK GDPR, we must have a lawful basis for processing your personal data. The bases we rely on are as follows:
Legitimate interests (Article 6(1)(f) UK GDPR): We process enquiry and contact data on the basis of our legitimate interest in responding to communications from prospective and current clients. We have assessed that this interest is not overridden by your interests, rights, or freedoms.
Contract performance (Article 6(1)(b) UK GDPR): Where you have engaged our coaching services, we process coaching engagement data as necessary for the performance of the services you have requested.
Consent (Article 6(1)(a) UK GDPR): Where we use non-essential cookies or similar technologies, we do so on the basis of your freely given, specific, and informed consent, obtained through our cookie consent mechanism.
Legal obligation (Article 6(1)(c) UK GDPR): We may process personal data where required to do so by applicable law.
We use the personal data we collect for the following purposes:
To respond to enquiries and to determine whether and how our services might be relevant to your situation. To deliver coaching and workshop services you have engaged us to provide. To maintain records of our coaching engagements as required for professional practice. To improve the quality and relevance of our website content. To comply with legal obligations that apply to us as a business operating in the United Kingdom.
We do not use your personal data for automated decision-making or profiling. We do not use your personal data for direct marketing without your explicit consent. We do not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes.
We share personal data with third parties only where necessary and in the following limited circumstances:
Service providers: We use third-party services to support our operations, including website hosting and email delivery. These providers process data on our behalf under contractual terms that require them to protect your data and use it only for the purposes we specify.
Analytics: We may use third-party analytics tools to understand how our website is used. Where these tools involve the transfer of personal data, we ensure appropriate safeguards are in place.
Legal requirements: We may disclose personal data to law enforcement, regulatory authorities, or other parties where required to do so by law or in connection with legal proceedings.
All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.
Some of the third-party services we use may involve the transfer of personal data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place as required by UK GDPR. These safeguards may include the use of UK adequacy decisions, standard contractual clauses approved by the Information Commissioner's Office (ICO), or other legally recognised transfer mechanisms.
You can obtain further information about the specific safeguards applicable to any particular transfer by contacting us at the details provided in section 1 of this policy.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
Enquiry data from individuals who do not proceed to a coaching engagement is typically retained for twelve months from the date of last contact. Coaching engagement data is retained for a period of five years following the conclusion of the engagement, in line with standard professional practice and potential legal requirements. Website analytics data is retained in accordance with the retention settings of the relevant analytics service, typically no longer than twenty-six months.
At the end of the applicable retention period, personal data is securely deleted or anonymised.
You have the following rights in relation to your personal data under UK GDPR:
Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to erasure: In certain circumstances, you have the right to request deletion of your personal data.
Right to restriction: You have the right to request that we restrict our processing of your personal data in certain circumstances.
Right to data portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to processing based on legitimate interests, including for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.
If you have concerns about how we handle your personal data, we encourage you to contact us in the first instance so that we can address your concerns directly.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the supervisory authority for data protection in the United Kingdom. The ICO can be contacted at ico.org.uk, by telephone on 0303 123 1113, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically.
Continued use of our website or services after changes have been posted constitutes your acknowledgement of the updated policy. If you have questions about any changes, please contact us at [email protected].